Open Dram Help

Make the ledger work for you.

From your first local workspace to a record you can trace and export.

24 guides

Download and install

Choose the right desktop installer and open the app for the first time.

Create your first workspace

Set up a local ledger without registering an account.

Manage users

Create customer records, keep review context together, and close records correctly.

Manage wallets

Record addresses and connect them to the users they belong to.

Record and correct transactions

Draft, review and post an entry while preserving its history.

Export your ledger

Create a spreadsheet, PDF or Markdown report with a deliberate scope.

Cases and cross-checks

Keep follow-up notes and investigate inconsistencies before export.

Back up and restore a workspace

Keep a recoverable copy of the complete local ledger.

Where your data lives

Understand local records, exports, and the information sent outside your device.

Use the Armenia pack

Apply Armenian defaults and inspect the fields intended for CBA reporting preparation.

Customize fields and your workspace

Adapt labels and field visibility while keeping record structure consistent.

Language and appearance

Choose a readable theme and the language your team works in.

Keyboard shortcuts

Move between records and customize the shortcuts you use most.

Use the app without an account

Local work is available to guests; registration is optional.

What is included for free

Users, wallets, transactions, local customization and exports. Free forever, without a subscription.

Troubleshooting

Updates and version information

Check your build and keep a backup before updating.

Troubleshooting

Troubleshoot common problems

Check the simplest causes and report an issue with useful context.

Work with an external AI tool

Keep proposed changes separate from trusted ledger history.

Move to another computer

Transfer a complete local workspace without assuming cloud sync.

KYC in Open Dram

How users, KYC records, methods and your Sumsub connection fit together, and which statuses a user moves through.

Connect Sumsub with your own keys

Settings → Integrations · Sumsub: what to prepare, how the connection is tested, where the keys are kept, and how Fetch replaces a webhook on desktop.

Create a user with KYC

The New user form with a default KYC method: person or company first, identity, Create — plus what happens when Sumsub fails.

Booking and KYC overrides

Why operators see a lock, how compliance approves with a reason, and why an override is a KYC decision rather than a one-trade exception.

KYC data reference

For implementers and auditors: files, event types and payload keys, the Sumsub calls, the status mapping and the failure table.

Still stuck?

Tell us what you expected, what happened and which app version you use.

Report an issue or suggest a feature →